Question: I called another locksmith and they gave me a super low quote. When they showed up they tried to charge me three times what they quoted. How is that allowed?

Answer: That’s a good question. Unfortunately there are some locksmiths that will give you a super low quote on the phone to get your business and then after they complete the service they charge you way more. It’s a horrible practice but we see it way more than we like. That’s why we introduced our guarantee quote policy. Assuming there are no major changes to what you ask for, we’ll stay within 10% of the price we quoted you. It’s our way of being up front and honest with our customers to gain their repeat business. In our view, that’s way more important than a quick buck.

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